Financial Hardship

We understand that life can be surprising, and unexpected events can occur. This can make maintaining loan repayments difficult.

If your circumstances have changed and you are experiencing financial difficulties, Kawasaki Motors Finance can offer support and advice to help you manage the financial obligations of your loan.

What is Hardship?

Hardship is when a customer is willing but unable to meet the repayment obligations of their loan due to unexpected events or unforeseen circumstances. Examples of hardship include changes in employment status (such as loss of employment or a reduction in working hours), injury, illness, emergency events and natural disasters.

Importantly, a customer in financial hardship can reasonably be expected to meet the repayment obligations of their loan if appropriate assistance or arrangements are provided.

A request for hardship assistance is strictly confidential and unlikely to affect your credit rating. To assist customers facing financial hardship, we encourage customers to talk to us directly so we can discuss available options and work together to find a solution.

Please give one of our hardship officers a call on

1300 647 920
Monday – Friday, 8:30am – 5:00pm AEST

By mail
Kawasaki Motors Finance
Locked Bag 2080
North Ryde BC 1670

By e-mail

By fax
02 8004 5286